HELP DESK TICKETING SYSTEM AT DESK

Brief

HDTS is help desk software re-imagined. Our customers use our software to provide support to their customers. But what is help desk software? It is a software suite that enables customer support or support desk agents to receive, process, and respond to service requests. Aegaeon builds on this definition of help desk software by creating a powerful ticket-management platform that allows you to centralize all your customer conversations.

  • Flexible ticket assignation system
  • Effective Ticket Management
  • Ensure authorized access
  • Complete communications history
  • Fast Ticket Creation from Backend