About

What AT DESK Do?

 Customer Support


Support desk agents to receive, process, and respond to service requestsand also it ensures authorized access

 Centralize Customer conversations

Creates a powerful ticket-management platform that allows you to centralize all your customer conversations.

 Knowledge Base


Allows your team to share their collective knowledge via an integrated Knowledge Base, you can make a significant impact on resolution time and reduce workload.

Features

AT DESk Ticketing System

Powerful Ticketing

Deep customization capabilities let you give each customer a support experience tailored just for them, with ticket fields and workflows that make sense to you.

Smart Automations

Tickets are categorized, prioritized & assigned to the right agent or support group, automatically.

Mobility

Deals with support requests wherever you are, without even installing an app. You simply go to the dedicated website using the browser on your phone or tablet.

Screenshots

Customer support

In order to streamline support requests and better serve you, we utilize a support ticket system.

Mobility

Support requests wherever you are, without even installing an app. You simply go to the dedicated website using the browser on your phone or tablet.

Service 24/7

AT DESK helps you by providing 24/7 web portal and service case management system

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